Please contact hello@sprootbaby.com for any returns & exchanges queries.
We really hope you love your items, but if you would like to make a return:
Please do so within 14 days of your purchase. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
For your item to be eligible for return, your item must be unused, arrive in the same condition you received it and in its original packaging.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
Please note, items sent back to us without first requesting a return will not be accepted. Items must be returned in the condition you received them in. Unless an item is faulty, you will need to pay the cost of returning your item.
